Innovative Product — ai-Mobot

Social Banking
Powered by AI

Conversational AI banking platform that integrates WhatsApp, Instagram, Twitter, and all social channels — delivering complete banking services through intelligent chatbots with bank-grade security.

Talk to Expert
40M+
Monthly Interactions
94%
CSAT Score
0.3s
Avg Response
40M+
Monthly Msgs
94%
Satisfaction
ai-Mobot — Engagement Center
Live
40M+
Monthly Interactions
94%
Customer Satisfaction
0.3s
Response Time
WhatsApp Active 2.4M Users
Instagram Bot Online
Satisfaction 94%
Response Time 0.3s avg
Platform Overview

Bank Where Your Customers Already Are

Omnichannel AI Banking
One AI engine across WhatsApp, Instagram, Twitter, Telegram, and SMS banking
Bank-Grade Security
End-to-end encryption with biometric authentication for all social banking transactions
Multilingual NLP
Natural language processing in 22 Indian languages for inclusive banking access

ai-Mobot brings banking to WhatsApp, Instagram, Twitter, and every social channel customers already use — with a conversational AI engine that handles everything from balance enquiries to loan applications.

"Banking where customers live — no app downloads, no branch visits, just conversations."
WhatsApp BankingInstagram BotTwitter BankingTelegram BankingSMS BankingVoice AIMultilingual NLPBiometric Auth
Intelligent Workflow

How ai-Mobot Works

From customer interaction to secure transaction completion — fully conversational banking.

Customer Interaction
Message on any social channel
AI Chat Engine
NLP intent understanding
Banking Services
Core banking API calls
Secure Authentication
Biometric/OTP verification
Transaction Processing
Secure transaction execution
Core Features

Conversational Banking Intelligence

Complete banking services delivered through AI conversations — anywhere, anytime.

01
Omnichannel AI Engine

One unified AI engine that delivers consistent banking experiences across WhatsApp, Instagram, Twitter, Telegram, SMS, and voice channels.

  • 12+ channels
  • Unified customer view
  • Consistent experience
  • Seamless handoffs
02
Multilingual NLP

Advanced natural language processing supporting 22 Indian languages with code-switching for natural conversations in any regional language.

  • 22 Indian languages
  • Code-switching
  • Dialect handling
  • Voice-to-text
03
Full Banking Services

Complete banking transactions via conversation — balance check, mini statement, fund transfer, bill payment, loan application, and more.

  • Fund transfers
  • Bill payments
  • Balance enquiry
  • Loan applications
04
Secure Authentication

Multi-factor authentication with biometrics, OTP, and device intelligence — ensuring every social banking transaction is bank-grade secure.

  • Biometric auth
  • OTP verification
  • Device binding
  • Fraud detection
05
AI + Human Handoff

Intelligent routing that transfers complex queries to human agents with complete context — no customer ever repeats themselves.

  • Smart escalation
  • Context transfer
  • Agent dashboard
  • Queue management
06
Engagement Analytics

Deep analytics on channel usage, conversation flows, customer sentiment, and transaction completion rates for continuous improvement.

  • Channel analytics
  • Sentiment tracking
  • Conversion rates
  • Customer journey
Live Analytics

Engagement Intelligence Dashboard

Real-time visibility into customer interactions across all social banking channels.

ai-Mobot — Social Media Banking Platform — Enterprise Analytics
Live · Updated now
40M+
Monthly Msgs
94%
CSAT Score
0.3s
Response Time
22
Languages
Performance Trend — Last 8 Periods
Distribution
AI
WhatsApp (55%)
Telegram (25%)
Other (20%)
2.4M
Active Users
94%
Satisfaction
0.3s
Avg Response
Measurable Impact

Social Banking Results

Banks using ai-Mobot dramatically increase customer engagement while reducing contact center costs.

40M+
Monthly Interactions
94%
Customer Satisfaction
60%
Cost Reduction
0.3s
Response Time
Why ai-Mobot

Social Banking Advantage

Meet Customers Where They Are
No app downloads, no branch visits — banking happens in WhatsApp conversations customers already have.
60% Cost Reduction
Replace expensive contact center calls with intelligent AI conversations — at a fraction of the cost.
Massive Reach
Reach millions of unbanked customers through their existing social media channels.
Enterprise Security
Bank-grade security with biometrics and encryption — safe as any banking app.
Platform Performance
40M+
Monthly Msgs
94%
CSAT Score
0.3s
Response Time
22
Languages
"Banking where customers live — no app downloads, no branch visits, just conversations."
AI
INNOTECH AI Platform Intelligence
Security & Compliance

Bank-Grade Conversational Security

ai-Mobot brings banking to WhatsApp, Instagram, Twitter, and every social channel customers already use — with a convers...

🔐
E2E Encrypted
End-to-end encryption on all channels
👆
Biometric Auth
Fingerprint and face authentication
🛡️
RBI Compliant
RBI digital banking guidelines aligned
📋
Data Privacy
PDPB and GDPR data privacy compliant
RBI CompliantE2E EncryptionBiometric AuthPDPBISO 27001WhatsApp Business APIPCI DSSOAuth 2.0
Industries Served

Social Banking for Every Institution

Commercial Banks
Retail and corporate banking through WhatsApp with complete transaction capabilities.
Cooperative Banks
Rural outreach banking through vernacular language social media chatbots.
Small Finance Banks
Inclusive banking for unbanked populations through familiar social channels.
Payment Banks
Digital payment processing and account management through social media platforms.
Microfinance Institutions
Loan servicing and collection through conversational WhatsApp banking.
NBFCs
Customer onboarding, loan EMI collection, and service through social AI banking.
Enterprise Ready

Launch Social Banking
In Weeks, Not Years

Join 200+ financial institutions using ai-Mobot to deliver banking where customers already are.

Contact Sales